SKINVESTMENT PLAN
Terms & Conditions
The Skinvestment Plans are designed to enable you to access a range of skin treatments throughout a 12 month period, with the advantage and security of spreading the costs through a Direct Debit payment plan.
Details of the Direct Debit Agreement
​Debit Debit offers an automated payment method that people and businesses use to pay for things like: household bills; services you might use (such as a mobile phone or the gym); or large purchases, where it’s easier for you to spread the cost rather than make one, big payment.
How does a direct debit work:
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The Avery Clinic will ask you to physically sign a Direct Debit Instruction (a paper Direct Debit) or you give them permission to set one up over the phone or online (a paperless Direct Debit)
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The Avery Clinic will send that instruction to your bank which tells them you have given your authority for the bank to make the payments to that organisation
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When a payment is due, The Avery Clinic asks the bank to send it to them
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Because they have your permission (your authority), the bank sends the money.
Every organisation using Direct Debit is inspected and vetted by the banks before they’re allowed to collect your money. The banks are responsible for money being refunded if things were to go wrong.
The Direct Debit agreement is protected by the Direct Debit Guarantee.
What the Guarantee doesn’t do is affect the contract you have with a biller. For example, if you make a monthly payment for a mobile phone, and the biller takes the wrong amount, you can claim that money back but you will still owe the biller for the calls you’ve made and the data you’ve used, or for the amount you agreed to pay.
The Direct Debit Guarantee
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The Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits
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If there are any changes to the amount, date or frequency of your Direct Debit the organisation will notify you (normally 10 working days) in advance of your account being debited or as otherwise agreed. If you request the organisation to collect a payment, confirmation of the amount and date will be given to you at the time of the request
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If an error is made in the payment of your Direct Debit, by the organisation or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society
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If you receive a refund you are not entitled to, you must pay it back when the organisation asks you to
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You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify the organisation
The Skinvestment Plans with The Avery Clinic
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Payments will run for 11 months after the initial upfront payment.​
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​Dr Alison Colville will recommend a rough plan for spacing out the treatments to benefit you on an individual basis. She will endeavour to book your next treatment as each treatment on the plan is completed.
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It is your responsibility to ensure that you complete the plan as set out by Dr Alison Colville. Any treatments left over after the plan has ended may not be carried out. This will be at Dr Alison Colville’s discretion.
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Please note, as per any direct debit, you may be charged by your bank for overdraft fees or other fees related to your balance. Where the due date is not a business day, we will withdraw from your funds on the next business day.
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The Skinvestment Plans allow the customer to choose a preferred monthly date for the direct debit to commence. This chosen date must to be within 30 days of the initial upfront payment.
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Once you have paid the 11th monthly payment, the direct debit instruction will automatically end. If you would like to continue with the plan, we will set up a new 12 month plan at this stage.
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​Please note that after having either microneedling or skin peel treatments you must wait a minimum of 2 weeks before having any other treatment in clinic (including anti-wrinkle injections, dermal filler, Profhilo, Profhilo Structura, polynucleotides etc).
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Any discounts or vouchers cannot be used in conjunction with the plans or any other offer/promotion/discount. ​
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You will receive written confirmation of any changes to the terms and conditions of this contract throughout the term of the contract.
The Avery Clinic offers four 12-month, Skinvestment Plans:
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SELF-CARE Plan:
This requires an initial payment of £220 which can be paid in clinic, or by bank transfer. Then we will instruct 11 x payments of £85 on a monthly basis on your desired date (must start within 30 days from the initial payment).
Included in this plan is 4 x microneedling sessions and 4 x skin peel treatments. Dr Alison will recommend a plan to spread these treatments throughout the year after an individual assessment.
There is a cost saving included in this plan equating to the cost of a free skin peel. This is based on the treatment costs at the time of agreeing to the plan. Individual treatment prices may change over time.
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REGENERATE Plan
​ This requires an initial payment of £345 which can be paid in clinic, or by bank transfer. Then we will instruct 11 x payments of £150 on a monthly basis on your desired date (must start within 30 days from the initial payment).
Included in this plan is 4 x microneedling sessions, 3 x skin peel treatments and 4 x Profhilo treatments. Dr Alison will recommend a plan to spread these treatments throughout the year after an individual assessment.
There is a cost saving included in this plan equating to the cost of a free Profhilo treatment. This is based on the treatment costs at the time of agreeing to the plan. Individual treatment prices may change over time.
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ULTIMATE Plan
​This requires an initial payment of £475 which can be paid in clinic, or by bank transfer. Then we will instruct 11 x payments of £240 on a monthly basis on your desired date (must start within 30 days from the initial payment).
Included in this plan is 4 x microneedling sessions with exosomes, 3 x skin peel treatments, 4 x Profhilo treatments, and a 12 month supply of Skinade collagen supplements (3 months of 1 x drink daily, and then a 9 month supply of 1 x drink every other day). Dr Alison will recommend a plan to spread these treatments throughout the year after an individual assessment.
There is a cost saving included in this plan equating to the cost of a free Profhilo treatment and 3 full months of the Skinade collagen supplement drinks (x 90 drinks). This is based on the treatment and product costs at the time of agreeing to the plan. Individual treatment and product prices may change over time.
Skinade drinks will be sent to your home or can be collected from clinic at a rate that suits you. You may choose either Skinade bottles, or the Skinade travel sachets, or a mixture of the two varieties. Delivery costs are included in your plan.
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OPTIM-EYES Plan
This requires an initial payment of £495 which can be paid in clinic, or by bank transfer. Then we will instruct 11 x payments of £80 on a monthly basis on your desired date (must start within 30 days from the initial payment).
Included in this plan is 5 x polynucleotides treatments. Dr Alison will recommend a plan to spread these treatments throughout the year after an individual assessment.
There is a cost saving included in this plan equating to the cost of a free Polynucleotides treatment. This is based on the treatment cost at the time of agreeing to the plan. Individual treatment prices may change over time.
Changing the dates of your payment
For any changes to be made please contact The Avery Clinic at least 10 business days prior to the current billing date. We can then make the necessary amendments.
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Cancellation before the contract has ended
If a member chooses to cancel before the 12 month contract has ended, they are required to pay the total amount owed for the treatments they have already had. There is no option to pause the membership.
These will be priced at the in-clinic prices for each treatment rather than a proportion of the group prices. For example, a package of 3 microneedling may cost £565 and an individual treatment £195. If you have had 2 microneedling treatments, the charge would be 2 x £195 (priced as individual treatments) rather than two thirds of £565 (the package cost).
You must notify us at least 10 business days before the next scheduled transaction by emailing hello@theaveryclinic.co.uk. We will then send an invoice for any outstanding payments.
Any outstanding payments owed to The Avery Clinic for treatments that have already taken place due to an early cancellation will be liable for legal action if not paid for within 30 days of invoice. The Avery Clinic has the option to take the customer to a small claims court or instruct a debt collection agency.
Extra treatments
Any extra treatments are to be paid for independently. For example, you may add on exosomes to your microneedling sessions at the set price at the time of the treatment. Or, you may want some extra skin peels treatments throughout the year. These extra treatments must be paid at the time of the treatment.
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Updating account information
Please email us on hello@theaveryclinic.co.uk at least 10 business days before the next scheduled transaction for the update to take effect.
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Declined payments
If a payment fails, it will be reattempted. If the payment continues to fail, we will contact you to organise an alternative payment method. You may be charged by your bank if insufficient funds exist in your bank account.
Incorrect payments
If you believe an incorrect payment has been taken, please contact us by email to hello@theaveryclinic.co.uk. We also advise you to contact your financial institution.
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